Archived KIs
The following is a list of archived known issues (KIs) identified in the Medical Information Cloud product. This archive includes issues that affected Medical Information Cloud versions more than one release behind the most recent product version and have been completed/closed. For example, if the current product version is 11, issues that are completed/closed that affected versions 9 and below are included in this archive.
KI-128: [Salesforce Winter ’25 release] Close button for modals appear as a white square
KI-127: Viewing a Document Version record updates the Last Modified By value
KI-120: Document Search unexpected token: ')' if all intermediate results have no files
KI-118: Enabling clickjack protections for Visualforce pages causes document workflows to become unresponsive
KI-108: Inconsistent Account Search Layout Types
KI-106: Data Pickers on Ad Hoc QA page broken
KI-105: Preview does not work in Hyperforce for Office files
KI-103: E2B: E.i.1.1b and E.i.1.1a never output
KI-100: Large Email Bounce
KI-95: V3 Account Search results merge/de-dupe fails
KI-93: Fulfillment: Expire Anonymous flow cannot edit closed Fulfillment records
KI-92: Installer: Global Value Set restore broken in some Spring 23 orgs
KI-91: MIRFs may fail to create Requests generate an “invalid ID” error
KI-90: Wrong Document is being checked out from Fulfillment record
KI-88: Product not populating in New Doc Creation modal when Lightning Web Security is enabled
KI-89: Content Users are unable to start workflows when Lightning Web Security is enabled
KI-87: Enhanced Domains: Fulfillment Package Process Fails
KI-86: Country not being stamped on request document
KI-84: Notifications for upcoming document expirations are being sent multiple times
KI-83: Opening tabs causes error after running a fulfillment
KI-82: Account Search button broken in Sandboxes with Enhanced Domain on
KI-81: MIC references FDA instead of EMA specifications
KI-80: Document usage is logged twice in MIC Content Management audit logs
KI-79: Document usage is not logged in MIC Content Management audit logs
KI-78: Improper padding/white space around the Related Documents component
KI-77: [Lightning Web Security] Enhanced document previewer does not render files correctly
KI-76: Improper padding/white space around the MIC - Request Content Search Component
KI-74: [Lightning Web Security] Files fail to upload to Request records
KI-73: [Lightning Web Security] Error occurs when loading records that use the Enhanced Record edit w/Save Check or the HELPER: Workspace API Helper component
KI-72: Salesforce error occurs when loading Request, Fulfillment, Adverse Event, and Product Quality Complaint records
KI-71: Veeva Vault integration throws error for large file sizes
KI-70: Account searches are not selective enough
KI-69: Interactions with status of N/A breaks new QA process
KI-68 : Bundled documents not automatically included on request
KI-67: Add Related AE/PQC modal prepopulates narrative with raw HTML
KI-66: Add Related AE/PQC modal fails to close
KI-65: SLA recalculation fails when record is escalated
KI-64: Case transfer fails when user will lose case access due to SetDueDate
KI-63: CM_DocumentVersionResourceService rendition URL is invalid
KI-62: Clone Request modal not closing
KI-61: Deselecting default user language in MCM advanced search throws component exception
KI-60: Account Search Handler not querying all account fields
KI-59: Local check in of a Fulfillment file creates a duplicate file
KI-58: E2B(R3) Message Sender Identifier and Message Receiver Identifier values switched
KI-56: Inbound Form update errors throw SObject row errors
KI-55: Alerts field does not appear on objects for Admin permission set
KI-54: Duplicate Fulfillment Package created
KI-53: Default address on Requester select is incorrect
KI-52: Ad Hoc QA Product not updated when Country changed
KI-50: Office 365™ Host Page Returns Unexpected "File Not Found" When Logged In To Multiple Orgs
KI-49: Fulfillment Record Creation Breaks After 50,000 Limit With Populated Anonymous Key Field
KI-48: Veeva Vault Yes/No Fields Require Value
KI-47: Related List Component Rendering Incorrect Date
KI-46: Missing Files From E2B XML
KI-44: Fulfillment Generation Fails For .Doc Files
KI-43: System Log Error Generated When Uploading Files
KI-42: Keep Working With Tab-Focused Dialogs Not Working With Quick Actions
KI-41: Enhanced Record Edit 'Salesforce System Error'
KI-40: System Fields Copied During Upload New Document Operation
KI-39: The Number Of Regions And Products On A Document Impacts Cloning Performance
KI-38: Multiple Veeva Network Instances Are Not Supported
KI-37: Fulfillment Files List Component Does Not Remove .Docx From Filename
KI-36: Inbound Form Is Public Read/Write
KI-35: Field Audit Trail Related List Component Displays Page Number Controls Incorrectly
KI-34: Creating List Views Requires The Create Object Permission
KI-32: View Document button on mvn__CM_DocumentPreview opens records in new browser windows
KI-31: Document Activity component displays document versions that the user does not have access to
KI-30: System event not fired when external URL changes
KI-29: System fields cloned during Create Draft operation
KI-28: Lookup field values fail to save on Medical Information Cloud Content Management layouts
KI-27: Exception thrown when editing a Request record with an unpublished Document attached
KI-26: Chatter feed notification of system events fail for documents the causing user does not have access to
KI-25: Link in the Document Detail Header does not navigate correctly (Console only)
KI-23: Generate Snapshot fails when Notes exist
KI-22: MIC formula fields do not function correctly after upgrading to V8
KI-21: Generated Fulfillments are missing Account and Case merge fields
KI-20: Chatter files not included in Snapshots (Classic)
KI-19: Account Search error: Attempt to de-reference a null object
KI-18: Critical Update Regression: Restrict Access to @AuraEnabled Apex Methods for Authenticated Users Based on User Profile
KI-17: Request Due Date exposed on Request Edit UI prevents saving record changes
KI-16: Blank object-specific SLA configuration values result in null pointer exceptions
KI-15: MIRF Integration Automated User Fails Does Not Correctly Support Account Locking
KI-13: Require Customize Application Permission for Direct Read Access to Custom Settings (Critical Update) Breaks Nintex