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KI-84

Notifications for upcoming document expirations are being sent multiple times

Key/Summary

KI-84 Notifications for upcoming document expirations are being sent multiple times

Status

Done

Created

06/07/2022

Updated

08/31/2022

Description

Notifications sent for documents with impending expirations are being sent multiple times. This issue was introduced when the system event engine was refactored. During this refactoring, the CM_DcoumentUpcomingExpirationHandler was mistakenly updated to not clear the expiration reminder date field on the document version once the notification has been sent.

Impacted Capabilities

Content Management

Affected Apps

Medical Information Cloud - Lightning

Affects Versions

MIC V11

Fix Version

V11.0.1

Steps to Reproduce

Create a document that expires in less than 30 days. Observe how the expiration reminder is resent each time the CM_Upcoming_Document_Expiration_Job runs.

Workaround

Create a flow to clear the upcoming expiration date field.