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KI-79

Document usage is not logged in MIC Content Management audit logs

Key/Summary

KI-79 Document usage is not logged in MIC Content Management audit logs

Status

Done

Created

04/04/2022

Updated

08/31/2022

Description

When a document from MIC Content Management is used in a Request, the document usage should be logged in the Document record’s audit log. However, no document usage is logged. This is because the [Create Document Audit Log] field in the System Events Document Usage record is not checked.

Impacted Capabilities

Inquiry Management

Affected Apps

Medical Information Cloud - Lightning

Affects Versions

MIC V11

Fix Version

MIC V12

Steps to Reproduce

To reproduce this issue, MIC Content Management must be the source of the content.

  1. Create a new Request record (via an Interaction record).

  2. Search for and attach a document from MIC Content Management in the Request.

  3. Create a new Fulfillment record.

  4. Complete the Fulfillment, and set the [Status] to “Closed.”

  5. Complete the Request, and set the [Status] to “Closed.”

The Audit Log History component in the Document record should show that the document is used in the Fulfillment. However, no document usage log is displayed.

Workaround

  1. In the Quick Find box in Setup, search for and select “Custom Metadata Types.”

  2. Scroll down to System Events (mvn__SE_System_Event__mdt), and click Manage Records.

  3. Find the Document Usage (CM_Document_Usage) record, and check the “Create Document Audit Log” checkbox.

    • If the “Create Document Audit Log” checkbox is not on the page, edit the page and add the field to the layout.