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KI-46

Missing Files From E2B XML

Key/Summary

KI-46 Missing Files From E2B XML

Status

Done

Created

02/16/2021

Updated

03/10/2021

Description

If a file is uploaded to an Adverse Event after the E2B generation Visualforce page is rendered, then the file will not be correctly merged into the E2B XML package.

Impacted Capabilities

None

Affected Apps

Medical Information Cloud - Classic

Medical Information Cloud - Lightning

Affects Versions

None

Fix Version

MIC V10

Steps to Reproduce

  1. Create an Adverse Event on the Adverse Event Lightning page.

  2. Manually upload a file to the Adverse Event without refreshing the page.

  3. Generate the E2B file via the Visualforce component on the Adverse Event Lightning page immediately after file upload. The attached file is missing from the XML package.

Workaround

  1. Customers should use the Generate E2B quick action to generate the Visualforce page in a modal instead of the Visualforce component on the Adverse Event page.

  2. Refresh the Adverse Event page before generating the E2B file.