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KI-83

Opening tabs causes error after running a fulfillment

Key/Summary

KI-83 Opening tabs causes error after running a fulfillment

Status

Done

Created

06/03/2022

Updated

08/31/2022

Description

The fulfillment utility bar component sometimes receives messages not intended for it. This causes an erroneous JavaScript error when the component tries to parse the message. The error is harmless, as in nothing went wrong, but very disruptive to the user.

Impacted Capabilities

Inquiry Management

Affected Apps

Medical Information Cloud - Lightning

Affects Versions

MIC V11

Fix Version

MIC V11

Steps to Reproduce

  1. Open an interaction, request, and fulfillment.

  2. Generate a package and make sure it is running or has run and is still there.

  3. Close and reopen the request tab.

Workaround

  1. In Setup, in the Quick Find box, search for and select Session Settings.

  2. Under the Caching section, click the checkbox next to Enable Content Delivery Network (CDN) for Lightning Component framework.

The error will no longer appear.