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KI-108

Inconsistent Account Search Layout Types

Created date

11/15/2023

Updated date

03/26/2024

Status

Done

Related work item

MIC-3511

Description

Account Search Layout Types are not rendering correctly as users change record types, specifically country values.

Affects version(s)

MIC V14

Impacted capabilities

Inquiry Management

Content Management

Steps to reproduce

  • Configure a Layout Type that uses “Country” in the criteria without a country in the field list.

Workaround

  • Ensure the Contact Information.Country (MED_Contact_Information__c.MED_Country__c) is a field on ALL account search layouts.

Fix version

MIC 14.1

Resolution notes