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KI-42

Keep Working With Tab-Focused Dialogs Not Working With Quick Actions

Key/Summary

KI-42 Keep Working With Tab-Focused Dialogs Not Working With Quick Actions

Status

Done

Created

11/09/2020

Updated

08/31/2022

Description

Once the "Keep Working with Tab-Focused Dialogs" critical update is enabled, quick actions showing Lighting components are not tab focused. Specifically, when you click a quick action, the modal that opens takes up the whole window, and tab navigation is impossible until the modal is closed. The modal should be limited to the subtab, so you can navigate between tabs. There is no loss of functionality as a result of this known issue because the behavior after enabling the critical update is exactly the same as before the critical update was enabled. In other words, the critical update does not give you the expected gain in functionality. Salesforce has documented this known issue here.

Impacted Capabilities

None

Affected Apps

Medical Information Cloud - Lightning

Affects Versions

None

Fix Version

V10

Steps to Reproduce

  1. Enable the "Keep Working with Tab-Focused Dialogs" critical update.

  2. Create an Interaction record.

  3. Create a Request record.

  4. Click the Clone Request quick action on the Request record. The Clone Request modal opens, and the only actions available to you in the application are within the modal.

Workaround

None