Configure notification body

If the out-of-the-box system event handlers build your system event notifications, you can use custom labels to modify the text in your notifications.

To modify the text in system event notifications:

1. Open the relevant custom label in Edit mode. The custom label names for system event notifications follow this naming convention: \<System Event Name\>_\<notification location\>. Notification locations include:

   • Email_Body

   • Feed_Body

   • Notification_Body

   For example, the custom label that defines the email body for the Document New Version system event notification is CM_Document_New_Version_Email_Body.

2. Modify the Value field. For a list of supported merge fields, visit Supported merge fields.

3. Click Save.

Supported merge fields

Custom labels for system event notifications only support merge fields for context record fields that are visible to the user.

System event	Supported context record types
Document Create	- documentVersion
Document Delete	- documentVersion
Document New Version Upload	- documentVersion
Document Version Delete	- documentVersion
Document New Draft	- documentVersion
Document State Change	- documentVersion
Document State Entry Obsolete	- documentVersion
Document State Entry Published	- documentVersion
Document State Entry Withdrawn	- documentVersion
Document State Entry Draft	- documentVersion
Document Upcoming Expiration	- documentVersion
Document Metadata Update	- documentVersion - lastModifiedBy
Workflow Start	- documentVersion - workflowInstance
Document Relationship Create	- documentVersion1 - documentVersion2 - documentRelationship - product
Document Relationship Delete	- documentVersion1 - documentVersion2 - documentRelationship - product
Document Region Create	- documentVersion - region
Document Region Delete	- documentVersion - region
Workflow Task Assignment	- documentVersion - Task
Workflow Task Update	- documentVersion - Task