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Security and data privacy

Table 1, “Data retention lists the short and long-term data that our Komodo Install Service retains. Short-term data is held for only as long as is required to perform the action requested by the user. Long-term data persists in a database supporting our Komodo Install Service.

All user information, such as the Salesforce user email, is captured from Salesforce.com during the OAuth 2.0 web server flow. For more information about our Komodo Install Service authentication process, see Installation.

Table 1. Data retention

Data name

Short-term

Long-term

Notes

Access token

Our Komodo Install Service temporarily stores an Access token during an installation operation or for 10 minutes, whichever is longer.

Job logs

Kept for 90 days.

Salesforce user email

Emails are not retained.

Salesforce user ID

Kept for 30 days.

Organization ID

Kept for 30 days.

Organization type

Sandbox or production.