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KI-132

ContentAsset triggers prevent orgs from getting created

Created date

12/04/2024

Updated date

12/04/2024

Status

Salesforce Dependency

Related work item

N/A

Description

When installing or upgrading to Komodo Publications Planning Fall ’24 (1.38.03) through the Komodo Install Service, you may encounter an error at the "Install mvn-health-check" (first) step. The installation fails and the following message appears: "ContentAsset(kh_icon) mvn.PP_ContentDocumentLink: execution of BeforeInsert caused by: System.QueryException…"

Affects version(s)

Fall '24

Impacted capabilities

N/A

Steps to reproduce

Use the Komodo Install Service to install or upgrade to Komodo Publications Planning Fall ’24 in your org. When the Komodo Install Service tries to complete the first "Install mvn-health-check" step, an "Installation has failed" error will appear at the top and a "Resolve Installation Error" modal will open with a longer error message: "ContentAsset(kh_icon) mvn.PP_ContentDocumentLink: execution of BeforeInsert caused by: System.QueryException…"

Workaround

Follow the workaround steps in Salesforce’s known issue on how triggers are still firing on content sobject types, which can cause app creation to fail.

Fix version

N/A

Resolution notes

N/A