Skip to main content

KI-132

ContentAsset triggers prevent orgs from getting created

Created date12/04/2024Updated date12/04/2024
StatusSalesforce DependencyRelated work itemN/A
DescriptionWhen installing or upgrading to Scientific Publications Cloud product Fall ’24 (1.38.03) through the Install Service, you may encounter an error at the "Install mvn-health-check" (first) step. The installation fails and the following message appears: "ContentAsset(kh_icon) mvn.PP_ContentDocumentLink: execution of BeforeInsert caused by: System.QueryException…"
Affects version(s)Fall '24Impacted capabilitiesN/A
Steps to reproduceUse the Install Service to install or upgrade to Scientific Publications Cloud product Fall ’24 in your org. When the Install Service tries to complete the first "Install mvn-health-check" step, an "Installation has failed" error will appear at the top and a "Resolve Installation Error" modal will open with a longer error message: "ContentAsset(kh_icon) mvn.PP_ContentDocumentLink: execution of BeforeInsert caused by: System.QueryException…"
WorkaroundFollow the workaround steps in Salesforce’s known issue on how triggers are still firing on content sobject types, which can cause app creation to fail.
Fix versionN/AResolution notesN/A