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KI-132

ContentAsset triggers prevent orgs from getting created

Created date12/04/2024Updated date12/04/2024
StatusSalesforce DependencyRelated work itemN/A
DescriptionWhen installing or upgrading to Scientific Publications Cloud Fall ’24 (1.38.03) through the Install Service, you may encounter an error at the "Install mvn-health-check" (first) step. The installation fails and the following message appears: "ContentAsset(kh_icon) mvn.PP_ContentDocumentLink: execution of BeforeInsert caused by: System.QueryException…"
Affects version(s)Fall '24Impacted capabilitiesN/A
Steps to reproduceUse the Install Service to install or upgrade to Scientific Publications Cloud Fall ’24 in your org. When the Install Service tries to complete the first "Install mvn-health-check" step, an "Installation has failed" error will appear at the top and a "Resolve Installation Error" modal will open with a longer error message: "ContentAsset(kh_icon) mvn.PP_ContentDocumentLink: execution of BeforeInsert caused by: System.QueryException…"
WorkaroundFollow the workaround steps in Salesforce’s known issue on how triggers are still firing on content sobject types, which can cause app creation to fail.
Fix versionN/AResolution notesN/A