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Integrated language translation - Content

Content translation

The integrated language translation feature enables content managers to initiate the translation of documents using a 3rd party translation service without having to leave Medical Information Cloud. Specifically, a new configurable "Request Translation" workflow allows users to capture translation preferences, submit the translation request (including the document to be translated and metadata), and store the resulting translation within Medical Information Cloud, all while maintaining the document approval process, document relationships, and versioning.

When the document is in the process of being translated, a visual notification appears showing that the Document record is “Checked Out”. This prevents other users from editing the record during the translation process. Additionally, if an error occurs during the translation process, a notification will appear notifying the user of the error. The error will also appear in the Audit Log History.

When the translation is completed, a notification appears, notifying the user that it is ready.

For general instructions on how to set up and configure a content translation service, reference the main Integrated Language Translation page.

Manual translation

Enable manual document translation requests

Users can manually request translations on documents in Medical Information Cloud.

To enable this functionality:

  1. Navigate to the MCM Global Setting (mvn__CM_Global_Setting__mdt) custom metadata type.

  2. Click the Default (CM_Default) MCM Global Setting metadata record.

  3. Set the Enable Translation Requests field to true.

Submit document translation request

To request a document translation:

  1. Navigate to a Document (mvn__CM_Document__c) record page.

  2. In the Related Documents component, click the dropdown arrow and then Request Translation. The Request Translation Wizard (cmRequestTranslationWizardModal) will appear.

  3. On the Select Locale page, complete the required and relevant fields.

    Note

    The regions available in the Supported Regions field are based on the configured vendor regions. The regions selected in this field are what determine which target languages are available and which vendor will be selected for the translation request. The regions selected in the Additional Regions field are not used to facilitate the translation request and are not sent to the vendor. The additional regions are only added as document metadata.

    Note

    If a desired region is not available in the Supported Regions field, users should use the traditional method of creating a Document Relationship (mvn__CM_Document_Relationship__c) record where the Type field is set to Translation.

  4. Click Next.

  5. On the Edit Document Details page, complete the required and relevant fields.

    Note

    Some of the information provided on this page is sent to the vendor as part of the translation request and will also be translated to the target language.

  6. Click Next.

  7. On the third page, enter any additional information that the vendor needs to perform the translation.

  8. Click Next.

  9. On the Confirm page, review the information to be submitted to the vendor.

  10. Click Submit.

Once the translation request is submitted:

  • The document, along with all its relevant metadata, is sent to the designated vendor based on the selected region and language.

  • A new cloned document is created and added to the Related Documents component as a placeholder for the final translated document.

    Note

    Users can open the placeholder document at any time to monitor the status of the translation process.

  • The vendor completes the translations, which can take up to a few hours.

  • The placeholder document in the Related Documents component is updated and checked in with the final translated document.

  • The user receives a Salesforce notification that the translation has been completed, assuming the necessary system events have been properly configured.

Resubmit document translation request

If the source document is updated, users can resubmit a translation request.

To request a new translation on an already translated document:

  1. Navigate to a Document (mvn__CM_Document__c) record page.

  2. In the Related Documents component, click the translated document.

  3. On the Document record page of the translated document, click Resubmit Translation Request. The Resubmit Translation Wizard appears.

  4. On the wizard pages that appear, complete the required and relevant fields and click Next.

  5. On the Confirm (cmResubmitTranslationWizardConfirmStep) page, review the information to be submitted to the vendor.

  6. Click Submit.