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KI-115

[Salesforce Spring ’24 release] Broken Document Collaborator Search

Created date	01/26/2024	Updated date	02/02/2024
Status	Done	Related work item	MPP-2198, PLTFM-2409, PLTFM-2410
Description	Upon upgrading to Salesforce’s Spring ’24 release, the Document Collaborator Search (`ppCollaboratorSearchModal`) wizard no longer works as expected. Users who try to use the wizard to add a new document collaborator will run into an issue where the subsequent screens in the wizard never finish loading.
Affects version(s)	All versions	Impacted capabilities	N/A
Steps to reproduce	Open a Document (`mvn__CM_Document__c`) record page. Click the Collaborators tab. On the Document Collaborators component, click New. Select a contact and click Next. Enter any additional details about the document collaborator and click Next. The Document Collaborator Search wizard navigates to the next screen but the screen never finishes loading.
Workaround	The product team is working on a hotfix to resolve this issue. In the meantime, to create and add a document collaborator to a document, you may: Manually create a Contact record using standard Salesforce functionality. Manually create a Document Collaborator (`mvn__PP_Document_Author__c`) record for each Contact record, selecting the desired document and any document roles as appropriate. The document collaborator will then appear in the Document Collaborators component on the Document record page. You may modify the document roles with the Document Roles component as needed.
Fix version	Spring '23, Fall '23	Resolution notes	Refer to the Hotfixes page or Hotfixes table in the appropriate release notes for the hotfix patch version installation link.