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KI-84

Notifications for upcoming document expirations are being sent multiple times

Key/SummaryKI-84 Notifications for upcoming document expirations are being sent multiple timesStatusDone
Created06/07/2022Updated08/31/2022
DescriptionNotifications sent for documents with impending expirations are being sent multiple times. This issue was introduced when the system event engine was refactored. During this refactoring, the CM_DcoumentUpcomingExpirationHandler was mistakenly updated to not clear the expiration reminder date field on the document version once the notification has been sent.
Impacted CapabilitiesContent ManagementAffected AppsMedical Information Cloud - Lightning
Affects VersionsMIC V11Fix VersionV11.0.1
Steps to ReproduceCreate a document that expires in less than 30 days. Observe how the expiration reminder is resent each time the CM_Upcoming_Document_Expiration_Job runs.
WorkaroundCreate a flow to clear the upcoming expiration date field.