| Created | 04/04/2022 | Updated | 08/31/2022 |
| Description | When a document from MIC Content Management is used in a Request, the document usage should be logged in the Document record's audit log. However, no document usage is logged. This is because the [Create Document Audit Log] field in the System Events Document Usage record is not checked. | | |
| Impacted Capabilities | Inquiry Management | Affected Apps | Medical Information Cloud - Lightning |
| Affects Versions | MIC V11 | Fix Version | MIC V12 |
| Steps to Reproduce | To reproduce this issue, MIC Content Management must be the source of the content. 1. Create a new Request record (via an Interaction record). 2. Search for and attach a document from MIC Content Management in the Request. 3. Create a new Fulfillment record. 4. Complete the Fulfillment, and set the [Status] to "Closed." 5. Complete the Request, and set the [Status] to "Closed." The Audit Log History component in the Document record should show that the document is used in the Fulfillment. However, no document usage log is displayed. | | |
| Workaround | 1. In the Quick Find box in Setup, search for and select "Custom Metadata Types." 2. Scroll down to System Events (mvn__SE_System_Event__mdt), and click Manage Records. 3. Find the Document Usage (CM_Document_Usage) record, and check the "Create Document Audit Log" checkbox. 1. If the "Create Document Audit Log" checkbox is not on the page, edit the page and add the field to the layout. | | |