| Created | 02/04/2022 | Updated | 09/01/2022 |
| Description | When opening a record that uses either the MIC - Enhanced Record edit w/Save Check (MED_EnhancedRecordEdit) or the MIC - HELPER: Workspace API Helper (MED_WorkspaceAPIProxy) component, an error occurs and the record does not load. For this error to occur, Lightning Web Security must be enabled in your environment. | | |
| Impacted Capabilities | Inquiry Management | Affected Apps | Medical Information Cloud - Lightning |
| Affects Versions | V9, MIC V10, MIC V11 | Fix Version | |
| Steps to Reproduce | 1. Open the Interaction record page in the Lighting App Builder. 2. Verify that the MIC - HELPER: Workspace API Helper (MED_WorkspaceAPIProxy) is on the page. If it is not, add the component to the page, and save the change. For more information, visit https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5. 3. In the Quick Find box in Setup, search for and select [Session Settings]. 4. In the Lightning Web Security section, check the [Use Lightning Web Security for Lightning web components] checkbox field, and then click [Save]. 5. Navigate to an Interaction record. An error occurs and the record does not load. | | |
| Workaround | Workaround options include: - Remove the MIC - Enhanced Record edit w/Save Check (MED_EnhancedRecordEdit) and MIC - HELPER: Workspace API Helper (MED_WorkspaceAPIProxy) components from ALL record pages. For more information, visit https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm. - Disable Lightning Web Security. To disable it: 1. In the Quick Find box in Setup, search for and select [Session Settings]. 2. In the Lightning Web Security section, uncheck the [Use Lightning Web Security for Lightning web components] checkbox field. 3. Click [Save]. | | |