| Steps to Reproduce | 1. From the Object Manager, search for and select the `Request` custom object. 2. Click the `Page Layouts` tab. 3. Click `Request Lightning Admin Feed Layout`. The enhanced page layout editor opens. 4. Verify the page layout uses the MED_Question_Rich__c field. If it does not, replace the MED_Question__c field with the MED_Question_Rich__c field. 5. Navigate to `Interactions` tab in the MIC console, and click `New Interaction`. 6. Create a related `Adverse Event` record. 7. On the Request record, enter text in the `Question` field, and then bold the text you entered. 8. From the quick actions drop-down menu on the Request record, click `Add Related Adverse Event`. The Create Adverse Event modal opens and displays the rich text html value from the Question field as raw HTML (plain text narrative). | | |