| Created | 06/11/2021 | Updated | 12/17/2021 |
| Description | If a case has any child objects, a transfer that would cause the current user to lose visibility to the record will throw an error in the MED_SetDueDate trigger. | | |
| Impacted Capabilities | | Affected Apps | Medical Information Cloud - Classic Medical Information Cloud - Lightning |
| Affects Versions | MIC V10 | Fix Version | MIC V11 |
| Steps to Reproduce | 1. Open an Interaction with a Request, Adverse Event, or Product Quality Complaint. 2. Transfer the case to a country or queue that the current user does not have visibility to. The `Update Failed` error is thrown. | | |
| Workaround | Have an admin or other user who will retain read access to the case transfer on behalf of the user facing this issue. | | |