| Created | 05/19/2021 | Updated | 12/17/2021 |
| Description | If the Inbound Form update fails during the creation of Interactions and Requests, no Interactions or Requests will be created. Debug logs will show an error of "SObject row was retrieved via SOQL without querying the requested field: MED_Inbound_Form__c.Name". | | |
| Impacted Capabilities | | Affected Apps | Medical Information Cloud - Classic Medical Information Cloud - Lightning |
| Affects Versions | MIC V10 | Fix Version | MIC V11 |
| Steps to Reproduce | 1. Create an Interaction or Request. 2. Add a validation rule to Inbound Form that prevents updates. 3. Create a new Inbound Form. Interactions and Requests will not be created for the form and Apex job logs will show the SObject row error. | | |
| Workaround | Set up Apex debug logs for the automated process user to find the real error that prevented the update. | | |