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KI-49

Key/SummaryKI-49 Fulfillment Record Creation Breaks After 50,000 Limit With Populated Anonymous Key FieldStatusDone
Created03/18/2021Updated03/24/2021
DescriptionAnonymous keys are not deleted or expired in Medical Information Cloud. When orgs reach more than 50,000 Fulfillments, Fulfillments can no longer be generated until older anonymous keys are deleted or expired.
Impacted CapabilitiesNoneAffected AppsMedical Information Cloud - Classic Medical Information Cloud - Lightning
Affects VersionsNoneFix VersionMIC V10
Steps to Reproduce1. Access an org with 50,000 Fulfillments visible to the same user, all with the "Anonymous Key" field populated. 2. Create a new Fulfillment. You will not be able to create new Fulfillment records as the 50,000 limit has been met and a "Too many query rows" error will be thrown.
Workaround1. Mass delete the "Anonymous Key" field value on the oldest Fulfillments to be able to continue generating new Fulfillments. 2. Create a time-based Workflow or Process Builder to delete the Anonymous Key field after a set amount of time so that fewer than 50,000 Fulfillments have the Anonymous Key field populated at any given time.