| Created | 11/19/2020 | Updated | 11/19/2020 |
| Description | When uploading a file with the standard Files related list component, a System Log error is generated even when the file upload is successful. The error points to LockRelatedRecordsHdlr.processContentDocuments. | | |
| Impacted Capabilities | Inquiry Management | Affected Apps | Medical Information Cloud - Classic Medical Information Cloud - Lightning |
| Affects Versions | V7 | Fix Version | V8 |
| Steps to Reproduce | 1. Create an Interaction record. 2. Create an Adverse Event record. 3. Upload a new file via the Files related list component. The file uploads, and an error log is saved to the System Log custom object. 4. Navigate to the System Log table to view the error log. | | |
| Workaround | Customers can safely ignore this error. Alternatively, customers can upgrade from V7 to V8, which includes a fix to this issue. | | |