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KI-29

System fields cloned during Create Draft operation

Key/SummaryKI-29 System fields cloned during Create Draft operationStatusDone
Created09/17/2020Updated01/28/2021
DescriptionWhen you create a new draft, all fields in the existing document, including Customer's custom fields, are copied, which can cause duplicate record errors. For example, if a Customer creates a unique External Id field for the Document Version object and creates a draft of a document, the External Id field is copied, which creates a duplicate record and produces an error.
Impacted CapabilitiesContent ManagementAffected AppsMedical Information Cloud - Lightning
Affects VersionsFix VersionV10
Steps to Reproduce1. Create, self-approve, and publish a Custom Response document. 2. Create a draft of the Custom Response document. All the system fields are cloned.
WorkaroundCustomers should avoid adding custom fields to the Document Version object.