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KI-26

Key/SummaryKI-26 Chatter feed notification of system events fail for documents the causing user does not have access toStatusDone
Created09/17/2020Updated11/10/2022
DescriptionIf a user performs a system event on a document and does not have access to the related documents, the Chatter API fails to post a system event notification to the Chatter feed of the related documents.
Impacted CapabilitiesContent ManagementAffected AppsMedical Information Cloud - Lightning
Affects VersionsFix Version
Steps to Reproduce1. As a Content Author, publish a global document. 1. Log in as a Content Author. 2. Create and publish a global document. 2. As an Administrator, publish a local version of the global document. 1. Log in as an Administrator. 2. Navigate to the global document you published in step 1. 3. Create and publish a local version of the global document. 3. As a Content Author, create a new draft of the global document. 1. Log in as a Content Author. 2. Navigate back to the global document you published in step 1. 3. Create a new draft of the global document. The Chatter API is unable to post a system event notification to the local version's chatter feed because the Content Author does not have access to the local version.
WorkaroundCustomers can disable Chatter or expand users access to documents.