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KI-120

Created date05/09/2024Updated date11/04/2024
StatusDoneRelated work itemPLTFM-2150
DescriptionWhen performing a document search, if all of the documents matching the filter criteria do not have a document, an error occurs. This is because the code is not checking for an empty Content Document ID list and making a filter of WHERE ID IN (). Therefore, Salesforce is interpreting that as an invalid search and generating the error.
Affects version(s)MIC V13Impacted capabilitiesInquiry Management Content Management
Steps to reproduce1. Perform a free text search with filters on the Documents tab or MIC Content Search where all documents meeting the filter criteria have no document. 2. Observe the error.
WorkaroundPrevious workaround prior to fix: Make a file that looks/formatted like the metadata and upload it.
Fix versionMIC V15Resolution notesUsers can now see all results matching their filter criteria without encountering an error.