Skip to main content

KI-126

Created date07/22/2024Updated date07/22/2024
StatusBacklogRelated work itemPLTFM-2880
DescriptionIf a non-admin user checks out a Microsoft 365 file and then tries to check the file back in, they will receive a "Could not get file" error message. This is because they are missing a permission set that grants them access to the CA_CheckOutResource Apex class that was added to the mvn-content-authoring package in the last product release.
Affects version(s)v14.1Impacted capabilitiesContent Management
Steps to reproduce1. Ensure that you have Microsoft 365 set up and configured in your Salesforce org. 2. Create a Document record with a Microsoft 365 file (e.g., .docx). 3. Check out the file to Microsoft 365. 4. Check the file back in. Notice how the file does not get checked in and a "Could not get file" error message appears instead.
WorkaroundAssign all non-admin users who need to use the Microsoft 365 integration a permission set that grants them access to the CA_CheckOutResource Apex class. You can create a new permission set or modify an existing one.
Fix versionResolution notes