| Status | Backlog | Related work item | N/A |
| Description | As of MIC V14.1, the installer is no longer automatically installing the Veeva Connector package. If upgrading from V12 or earlier, the Legacy Veeva Connector code is wiped out completely. In V13 the Veeva Connectors were moved from the main codebase into a dedicated package. However, on upgrade, the code is removed from the main codebase but not replaced as the dedicated package is no longer shipped with V14.1. Therefore, customers must install the appropriate Open Connectors. | | |
| Affects version(s) | All MIC version from V12 and below | Impacted capabilities | Inquiry Management Content Management |
| Steps to reproduce | 1. Be on MIC V11 or V12 and use one of the Veeva Connectors. 2. Upgrade directly to MIC V14.1 using the Advanced Upgrade plan. | | |
| Workaround | See Resolution notes. | | |
| Fix version | | Resolution notes | 1. Login to the . 2. Click the Veeva Connectors card. 3. Click Install All Veeva Connectors. 4. Once completed, click Enable new Veeva Integrations. |