| Status | Backlog | Related work item | MIC-3206 |
| Description | Closing a record leads to an Lightning error message box for some customers. | | |
| Affects version(s) | All versions | Impacted capabilities | Inquiry Management |
| Steps to reproduce | 1. Be on Salesforce Summer '23 2. Have Enhanced Record Edit on the page with Refresh on Save checked 3. Use Enhanced Record Edit form to close the record | | |
| Workaround | 1. Add RecordType field to the user layout. 2. Turn off Refresh on Save. :::: note ::: title ::: This option appears on the right within the "Details" section of the Lightning page layout for Interactions when you have the Enhanced Record Edit component selected. :::: | | |
| Fix version | | Resolution notes | |